If you are here, it means you have received a gift from a loved one. We are looking forward to welcoming you to our valley. Here are a couple of pointers ahead of your stay.
​
Have an illustrated stroll through our valley with this map, here.
And you can find directions on how to get to Maya Sanctuary here.
​
Now the nitty and gritty, please read below for terms and conditions.
​
VOUCHER TERMS & CONDITIONS
VOUCHER CONDITIONS
-
Redeemable for the length of stay and type of accommodation mentioned in the voucher, excluding long weekends.
-
Reservation is dependent on cottage availability and we recommended reservations to be made at least two weeks in advance to secure desired accommodation.
-
Must be used by the date shown at the bottom of the voucher
-
Not refundable, including in the very unlikely event of a closure of the business
-
At time of reservation, guest credit card details are required in case of incidentals
​
CANCELLATION POLICY
-
Once voucher has been redeemed and reservation dates confirmed, the following cancellation policy applies:
-
For cancellations more than 21 days notice prior to arrival: Bookings can be transferred to a future date at no extra cost
-
Reservation cancellations less than 21 days notice prior to arrival: As stated prior, full cost of the reservation (voucher price) is non- refundable. However if we are able to successfully lease the cottage to another guest, then we can transfer your booking to a future date with an $80 administration fee.
​